Zuni Transportation - Providing Passenger Transportation in South Florida


Who May Use STS?

Any resident whose disability prevents his or her riding regular transit vehicles qualifies for STS. Residents with temporary disabilities may also be eligible for this service. Visitors certified in another American with Disabilities Act (ADA) jurisdiction also may be eligible for STS. To determine eligibility for this service during a visit to Miami, fax the following information prior to your visit to 305-265-8176: a letter proving disability along with your name, address while in Miami, and a copy of your home special transit or ADA pass. Include also whether you need a personal care attendant or use a wheelchair, cane, etc. Requests for service must be made in advance.

How to Apply for STS
Special Transportation Service (STS)

STS is available for people with an intellectual, mental, or physical disability who cannot ride Metrobus, Metrorail, or Metromover. For $3 per one-way trip, STS offers shared-ride, door-to-door travel in accessible vehicles throughout most of Miami-Dade County, in some parts of South Broward County, and in the Monroe County Upper to Middle keys. STS operates 24 hours a day, seven days a week, including most holidays. Use STS for trips to medical appointments, school, work, shopping, business, or recreation. Air-conditioned minivans, small buses, lift-equipped vans, and sedans transport passengers with disabilities safely in a clean, smoke-free environment. Pickups are within 30 minutes of the scheduled time.

The Paratransit Trip Confirmation and Cancellation service allows STS riders to confirm and cancel trips online. This option is an alternative to calling the Customer Services line. Paratransit riders are not required to use this new online service to confirm and cancel trips. However, this added benefit provides quick access to booked trips without making a telephone call. To access the Paratransit Trip Confirmation and Cancellation service, you will need Internet Explorer 5.0 (or higher) or Netscape. AOL users may experience inconsistencies due to AOL business processes.

Trip Confirmation and Cancellation Services